The regulatory body which overseas timeshares in South Africa say that they are preparing a major renovate, after receiving thousands of complaints from unhappy consumers. The National Consumer Commission, which regulates consumer and business interaction, launched an inquiry in May 2017 to better understand the consumer impact of the timeshare and vacation ownership industry. Hearings were conducted over the course of six months and a panel of experts approved the recommendations, to correct structural and behavioural issues in the industry.
During the hearings, the panel heard a number of concerns raised by consumers, including the accumulation of points from vacation … Read more