Here at Praetorian Legal we actively use feedback to constantly improve our delivery and to provide our clients with the best possible service.
Once we have terminated the timeshare, each client receives an Exit Pack. Each Exit Pack contains various documents, one being a testimonial form. There are various questions on the form asking the client to rate us out of 10 on different aspects of the service they received. We also ask the client to add any additional comments to the bottom of the form.
Upon receipt, the testimonials are reviewed by senior management to ensure we are providing … Read more