Posts

The Information Commissioner’s Office say that the voice data collected unlawfully by HMRC should be deleted.

The information Commissioner’s Office started investigating HMRC back in June 2018, after learning the government body had been illegally storing the biometric voice ID’s of more than 5 million people.

Watchdog Group ‘Big Brother Watch’ (BBW) lodged an official complaint with the ICO. The advocacy organisation said that the collection of Voice ID’s was not being done with explicit consumer consent, and information on how individuals can easily and securely have their voiceprint deleted is not publicly available. BBW says this is a direct … Read more

The reporting service is asking members of the public to be Watchful as individuals are pretending to be police officers and traffic wardens and targeting members of the public.

 Action Fraud the reporting service, has received an increase number of reports of fraudsters claiming to be police officers or traffic wardens. The service says that most of the people being targeted are elderly and vulnerable.

Action Fraud say they have received 33 reports since January 2019 of victims being targeted by fraudsters pretending to be police officers and traffic wardens.

Victims are being approached while in the car park … Read more

It has come to our attention that several of our clients are being contacted by cold callers claiming to be from reputable companies. This can be distressing, as these calls are unwanted and the caller may be making statements that simply are untrue and unfounded.

We would like all our clients to be made aware that any company contacting you out of the blue and without your approval is breaking the law under the new GDPR regulations and can be reported to the Information Commissioner’s Office (“ICO”).

There is only one purpose for this unexpected call and that is to … Read more

Budget airline Ryanair says it plans to close some of its bases and will fly fewer passengers.

Ryanair has warned they plan to downsize and close some of its airport locations because of the delays to deliveries of Boeing’s 737 Max aircraft. The airline says it will reduce the number of flights it operates next summer and now expects to carry 157 million passengers in the year to March 2021, rather than 162 million.

Ryanair said the shortfall in aircraft shipments will mean “some base cuts and closures” for the winter and next summer, and it has started talking to … Read more

The Government has admitted that thousands of people who fell victim to a Universal Credit Fraud, might have to be put back on the old benefits system.
It was disclosed this week, tens of millions of pounds is believed to have been stolen by fraudsters, leaving genuine claimants owing hundreds. Criminals have been making bogus claims online possible through a loophole in the online system, whereby the fraudster makes an application and claims advance loans.

Brits can get up to 100 per cent of their advance claim ahead of time to stop them having to wait five weeks for their … Read more

Following the government’s announcement that Lockdown limitations will be eased, Action Fraud is warning that scams will be more common than ever and to remain vigilant when looking to book your next break away.

Action Fraud and ABTA, The Travel Association, are warning members of the public to be vigilant when thinking about booking our post COVID-19 vacations this year. For those of us that may be lucky enough to be able to book a holiday this year, officials are warning not to be too eager and remain vigilant as the holiday scams are still out there and as ever, … Read more

In a landmark prosecution, a community homes tenant has been accused for defrauding the council out of £40,000.

Adrian Pengilley, from Plymouth, originally applied to purchase his council home, under the right to buy scheme, but instead he illegally Sublette the property. He moved out of the property and rent it out, which is against the rules under the right to buy scheme. He had been a tenant of Plymouth Community Homes for 14 years and although the sale never went through, he could of advantaged just under £40,000 from the fraud.

Plymouth Community Homes said his actions led to … Read more

Phone and Broadband firms will be forced to tell customers if they could be on cheaper deals under new Ofcom rules.

Under new rules set out by Ofcom, Broadband, TV, mobile and home phone companies will be required to tell customers when their contract is coming to an end and show them the best deals available to them.

Ofcom says that more than 20 million people have been stuck with subscriptions beyond their lock-in, without realising. They also want companies to remind customers that they can change their package.

Ofcom first announced its plan to help secure end of … Read more

People who enter into Timeshare agreements often find it difficult to keep up with the mounting maintenance fees and simply cannot afford it any longer. They may also find that the Timeshare no longer suits their needs and simply want to end the contract. Sadly, there are too many individuals looking to take advantage of their desperation and devise schemes in which to scam timeshare owners out of even more money.

Many fraudsters use the timeshare marketplace because they know a good number of buyers have already been mis-led. After struggling to ineffectively negotiate an exit from their contracts through … Read more

Is it time to say goodbye to that timeshare you purchased years ago, or you felt pressured into purchasing, or perhaps you simply have not been able to use it, or you cannot for whatever reason? Well, it probably would not surprise you to know that there are more unhappy timeshare owners than happy satisfied ones. For most people who enter the world of timeshare or holiday club membership, they soon realise that they are way more trouble than they are worth. For people who find themselves stuck in timeshare contracts and desperate to get out of them, the path … Read more