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Hundreds of customers locked out of accounts on Black Friday !

HSBC customers looking to grab a bargain on Black Friday had a nasty shock when they learned that they were locked out of their bank accounts. The HSBC mobile banking system went down last Friday, at the height of the Black Friday sales. It was unfortunate timing for shoppers, who needed to use their online banking apps to take advantage of the Black Friday deals. It is also bad timing, as MP’s announce they are investigating banks and the numerous IT failures reported this year.

Last month, HSBC online banking went down, leaving customers locked out of their bank accounts. … Read more

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Letting agency demanding money for simply viewing a property

The BBC programme Victoria Derbyshire has found that a letting agency has been demanding hundreds of pounds from prospective tenants to view properties for rent. The agency in question is Flintons in London and, so far, they have denied all these allegations, but these practices breach guidelines and could be illicit.

Despite denying the allegations, several of Flintons clients told the BBC programme they were told by estate agents that they would receive a refund if they did not want to take a tenancy agreement on the property they were viewing, but, when they did request refunds, were told the … Read more

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Company Fined £200,000 For Sending 14.8 Million Spam Texts

A London based tax returns company has been fined £200,000 by the Information Commissioner’s Office for sending 14.8 million marketing text messages between July 2016 and October 2017. The ICO began an investigation after receiving over 2,100 complaints from members of the public.

The company, named as Tax Returned Limited, did not follow the proper guidelines when contacting people. The ICO found that the company had not taken the reasonable steps to make sure the data complied with the Privacy and Electronic Communications Regulation, which requires a company or organisation obtains specific approval from people receiving the messages, prior … Read more

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More Mis-sold Financial Products !

Solar Panels, The New Nightmare For Barclays !

Barclays may have to pay a £38.5 million bill to homeowners over loans taken out to fund solar panels which may have been mis-sold. Barclays Partner Finance is a subsidiary of the bank and has said it will put aside a fixed amount to settle customer claims for compensation. They have also employed the services of Legal advisers to review its liabilities in relation to the case.

It was revealed in May that solar sales agents had misled homeowners into signing up to loan agreements for solar panels. After a surge in … Read more

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Travel Agents Sentenced For Fraud

A travel firm based in Leicester ran by three men has been running a multi-million pound scam. The firm falsely claimed to be licensed to sell Hajj pilgrimage package trips to Mecca. The three men falsified documents and used the logos of ATOL licensed companies to legitimise their business and take advantage of people wishing to visit the holy Muslim site.

After multiple complaints, Leicester City Council Trading Standards launched an investigation into the company and found that paying customers who used the travel agent were subjected to poor quality, dirty and dangerous accommodation and transport.

Judge Timothy Spencer … Read more

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Timeshare Resorts Setting Sites On Urban Destinations

Diamond Resorts Investing in St. Louis.

Diamond Resorts is turning a hotel in St Louis into a timeshare destination. Diamond has purchased six floors of the 29 storey City Place Hotel and will convert the six floors into luxury timeshare apartments. Once the redesign is complete in 2020, City Place Tower will be Diamond’s flagship urban destination.

Michael Flaskey, chief executive officer of Diamond Resorts, said: “St. Louis is a new market for the industry and we are proud that Diamond Resorts will be the only company offering vacation ownership Lodging for the millions of families who explore St. … Read more

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Illegal Timeshare resort Tax Ruling could be overturned.

Maui County in Hawaii is waiting for a second court to rule after appealing a decision made by a Judge in march, who agreed the timeshare property tax classification established more than 10 years ago is illegal. If the county loses the suit, they could be faced with a bill for $34 million in property tax refunds.

A lawsuit was filed against Maui County back in 2013 by Ocean Resort Villas Vacation Owners Association which essentially disputes the classification of tax levied against timeshare resorts. Since 2008, the rate for timeshares has been $15,41 per $1,000 of net taxable … Read more

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£6.1 Million a year lost to courier fraud

Fraudsters posing as police officers and bank officials have stolen over £6.1 million over the past year. The scams directly target aged and vulnerable people, they call victims claiming that their bank account is at risk from fraudsters. These despicable and elaborate crimes have been dubbed ‘Courier Fraud’ and in most cases, they involve a victim being tricked into giving out their personal information or pin numbers, followed by a courier arriving at their home to collect their bank cards or cash.

A victim in her late 70’s was told that there was a suspected counterfeiting ring at her … Read more

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Defence attorney sent to jail for his part in $3 Million Timeshare scam

An attorney representing a bogus timeshare company is sentenced to jailtime after imploring guilty to attempting to influence witnesses and lying to prosecutors.

Joshua Gayl pleaded guilty in court to a single count of conspiracy to obstruct justice. Gayl had been representing a timeshare consultancy firm, who were being prosecuted for conning timeshare owners out of more than $3 million, through their fraudulent consulting services. The owners of Vacation Ownership Group LLC were sentenced back in 2016 to a total of 51 years, for running a mortgage fraud scheme orchestrated to sell consulting services to owners of vacation properties. … Read more

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Repeat Timeshare Fraudster Sent to Prison

Wesley Aldred from Kissimmee, Florida was sentenced to a day in prison in 2015 for a timeshare telemarketing scam. He has now been sentenced to a new term of 21 months for running a similar scam while on supervised release. Aldred was one of a group of telemarketers accused of participating in a timeshare resale fraud scam which focused timeshare owners all over the United States. They would contact timeshare owners and falsely claim to have found a buyer for their timeshare, if they could pay a small fee upfront then the company would facilitate the sale. Victims paid thousands … Read more

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