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A new report, released by UK General Insurance and Cyber Aware UK, has revealed that 79% of Brits keep emails stored in their inboxes, these emails could be at risk of hackers looking to steal their ID and financial information. Cyber Aware is warning the public to use a strong separate password for their main email account.

The report detailed how 51% of the public are holding on to e-receipts, which can reveal purchase history. It also stated that 34% of people keep sensitive messages from loved ones and 35% of people store personal photos of friends and family. This … Read more

A family from Missouri spent over $10,000 on a timeshare, they say, they have never been able to use. The timeshare was sold to them as a one week every year in their favourite location with Westgate Resorts. The sales rep told them that using their resort would be astonishingly easy and so they decided to sign up, thinking they were getting a great deal for $10,000.

This was over 5 years ago and, every year, they have paid their maintenance fees, which have now reached nearly $900 a year. Despite this, the family have never been able … Read more

A new report states that £500 Million has been stolen from customers of British banks in the first half of 2018 alone.

Industry group UK Finance says £145 Million of the stolen amount was due to APP scams, or Accredited Push Payments. APP crime is the fastest growing type of crime and these new figures show a sharp increase in the amount stolen from 2017. In short, APP fraud is where a victim believes they are paying for a legitimate service or item and the criminal poses as a trusted third party and redirects the payment to a different account.… Read more

If like the many timeshare owners, you have become tired of your burdensome timeshare, or simply can’t continue to pay the mounting maintenance fees, you have probably thought about selling it. After all, you were told that when you no longer wanted to keep it you could sell it on and make a profit.

But before you enter into the murky waters of timeshare re-sales there are some important things to be aware of. Just as there are rouge sales reps and scammers when buying a timeshare, the same is true when trying to sell one.

If you own … Read more

The Financial Ombudsman Service has upheld a complaint bought by five individuals who lost nearly £100,000 after transferring their savings following a free pension review.

The decision made by FOS could offer hope to thousands of other victims, who have lost their savings in SIPP’s, a successful way to claim back their money.

The five individuals invested into schemes, including Ethical Forestry and Global Plantations, between 2013 and 2016. The 5 victims claimed Guinness Mahon Trust Corporation worked with uncontrolled introducers, to facilitate non-standard investments.

The five victims were cold called and persuaded to invest their pension pots into … Read more

Police have been called in to investigate after a couple from Bristol lose a holiday home and £272,000 in life savings, after the collapse of a £10 million foreign exchange firm. Civil servants, Bryn and Trish Pailing were fortunate enough to retire early and were about to complete the purchase of a dream home on Portugal’s Algarve coast.

It all began when the couple attended a ‘Place In The Sun’ exhibition in 2015 and met with Premier FX, who were sponsoring a Portuguese stand. They spoke with company representatives, who explained they acted as a foreign exchange company, that … Read more

A new report states that £500 Million has been stolen from customers of British banks in the first half of 2018 alone.

Industry group UK Finance says £145 Million of the stolen amount was due to APP scams, or Authorised Push Payments. APP crime is the fastest growing type of crime and these new figures show a sharp increase in the amount stolen from 2017. In short, APP fraud is where a victim believes they are paying for a legitimate service or item and the criminal poses as a trusted third party and redirects the payment to a different account.… Read more

It was one of the busiest weeks of the year for Eurotunnel but travellers were left frustrated when their holidays got off to a bad start.

Massive traffic jams formed on the M20 near Folkestone, in Kent, with drivers Deserting cars to seek shade, on the hottest day of the year. Some passengers reported seeing a mum holding a child, faint in the heat in the packed terminal, as temperatures in cars reached 39C. Eurotunnel staff resorted to opening a fire hydrant so children and pets could cool off, as drivers complained they had no access to water.

The delay … Read more

Hundreds of passengers flying from East Midlands Airport took off from the airport, but their luggage stayed behind.

The passengers flying from the airport didn’t know a technical issue meant their bags did not board the flight. The airport has apologised for the issue and said the fault is now fixed. However, travellers were furious about the incident and took to social media to blast the airport.

One blogger wrote: “Absolute chaos for all flights leaving from East Midlands Airport today, failure of baggage belts and numerous flights leaving without bags, ground crew at arrival airports next to uselessRead more

The new EU Package Travel Directive, ensures all travellers get the same holiday protection.

From 1 July this year, travel agents must take responsibility for each aspect of a holiday someone books with them in a single transaction. The new rules make travel firms responsible for every aspect of the holiday, and sorting out any problems falls to them. This means that the travel providers must ensure the holiday is as promised, even if they do not actually provide the service they are selling. For example, if you book a flight transfer, excursion and something goes wrong, it is up … Read more