HSBC customers looking to grab a bargain on Black Friday had a nasty shock when they learned that they were locked out of their bank accounts. The HSBC mobile banking system went down last Friday, at the height of the Black Friday sales. It was unfortunate timing for shoppers, who needed to use their online banking apps to take advantage of the Black Friday deals. It is also bad timing, as MP’s announce they are investigating banks and the numerous IT failures reported this year.

Last month, HSBC online banking went down, leaving customers locked out of their bank accounts. … Read more