Keep up to date with news & views about timeshare termination, mis-selling claims and compensation payable to consumers throughout the UK. Follow us here.

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First Time Buyer Has Deposit Stolen

Home buyers are being warned that fraudsters are out to steal their money and to be on guard when purchasing a new property.

Action Fraud has issued the warning after a charity worker who was about to purchase his first home, had £67,000 stolen after hackers Blocked emails between him and his solicitor.

It is known as Conveyancing fraud and is committed when criminals hack into the email chains between sellers and buyers and their solicitors and estate agents.  The fraudster will wait for the right time, usually the day of the sale, and send a spoofed email informing the … Read more

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Another Successful Claim

The team here at Praetorian Legal have been enjoying some great success recently due to the hard work put in by our timeshare experts. Making a claim against a timeshare resorts is not an easy task and sometimes can take a longer than it should, mainly due to obstructive resorts, but worst of all it can be a stressful process to go through for anyone wanting an end to the whole ordeal, especially if they have been mis-sold in a deceptive and financially taxing way.

This has been the case for many of our clients who purchased at Silverpoint resorts … Read more

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Timeshare Resorts Told To Treat Their Workers Fairly

Timeshare workers mobilized in Honolulu to demand a better contract and better job protection for workers at the Hilton Hawaiian Village.

Hundreds of workers and community allies gathered Friday to show strength and solidarity as Hilton Hawaiian Village workers prepare for another round of contract negotiations with the company. The rally also included workers from The Modern Honolulu who are protesting the layoff of 78 workers as owner, Diamond Resorts, seeks to convert the hotel into a timeshare.

Union members who work at Hilton Hawaiian Village are demanding a new contract that will put the workers on par with … Read more

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Carphone Warehouse Fined £29 million

Dixons Carphone Warehouse has been handed a £29.1 million fine from the Financial Conduct Authority for mis-selling its Geek Squad service. The FCA said Carphone Warehouse trained its staff in ‘spin selling’ its Geek Squad policy to customers who already had insurance policies in place and didn’t need it.

The FCA started its investigation after whistleblowers reported the company were forcing staff to push the insurance and technical support product onto customers. They were trained to Advocate Geek Squad to customers who already had phone cover. The FCA said staff were also trained in ‘Objection Handling’ of focusing on customer … Read more

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Disney Vacation Club Exclusively Open To Members

Disney Vacation Club has announced that sales for the newest resort are now open exclusively for Disney Vacation Club members until April 15 2019. After this date, sales will be open to the general public. Disney’s Riviera Resort is the 15th Disney vacation Club property.

The Riviera Resort is said to be one of Disney’s finest to date, with Luxurious accommodation offering around 300 family friendly vacation homes. Disney’s Riviera Resort will include deluxe studios. One and two bedroom villas, grand villas, that sleep up to 12 guests each and ‘Tower Studios’ to add a unique twist for guests. … Read more

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Banks agree to compensate victims of sophisticated fraud

Some of the UK’s biggest banks have agreed to pay compensation to victims of bank transfer scams.

Until this new compensation scheme was announced this week, banks have refused to pay Reparation if neither they nor the customer were to blame.

Victims of bank transfer scams have been left with nowhere to turn, when banks have refused their requests for refunds. And figures released in 2018, showed that consumers lost £92.9 million because of this type of fraud.

But now a group of bank’s including Barclays, HSBC. Lloyds and RBS, has agreed to contribute to a fund to ensure victims … Read more

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Travel companies warned not to mistreat customers

The Competition and Markets Authority has warned travel companies to stop mistreating unfortunate customers who have to cancel their holidays due to unforeseen circumstances.

A lack of awareness over how much can be retained when a traveller cancels a booking is extensive, according to the Competition and Markets Authority. A company cannot automatically keep a large deposit if the customer cancels owing to unforeseen circumstances. Such a contract may be unfair, even if written into terms and conditions.

This means that if a holidaymaker has to cancel a booking due to illness or a family tragedy, and the travel company … Read more

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Vote Leave fined £40,000 for spam text messaging

The Information Commissioner’s Office has fined Vote Leave Limited £40,000 for sending out thousands of unsolicited text messages during the 2016 EU referendum. Following an investigation by the ICO, discovered that the Vote Leave campaign sent 196,154 text messages promoting the Leave Campaign. The text messages contained a link to its website.

The ICO found that the Leave campaign claimed they had received people’s details Lawfully, but had actually deleted the evidence of consent after the referendum. They also deleted details of the phone numbers the messages were sent from, the number of messages sent, and the number of messages … Read more

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Action Fraud Warning To Instagram Users

Fraudulent investments are being advertised on social media and Action Fraud, the reporting watchdog, says a shocking £3,168,464 was lost to scammers between October 2018 and February 2019. On average, each victim lost a total of £8,900 per person.

Action Fraud want to warn the public about investments being used on social media, especially Instagram. They say young people, aged between 20 and 30 are most likely to be targeted and fall victim. Fraudsters are advertising ‘Get Rich Quick’ investment schemes, promising a high return within 24 hours. They have been asking victims for a initial £600 investment, which they … Read more

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Residents Warned About Timeshare Scam

The State of Tennessee, U.S. has warned residents to be on alert if they own a timeshare. The Tennessee Department of Commerce and Insurance say’s there is a big problem with people being scammed in their State and timeshares ranked amongst its highest complaint category.

While most victims are owners trying to sell their timeshares, the department also receives high numbers of complaints from buyers. They say these include high pressure sales tactics and Distortions about their contracts.

The Federal Trade Commission (FTC) is an independent agency of the United States government, its principal mission is the promotion of … Read more

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