Keep up to date with news & views about timeshare termination, mis-selling claims and compensation payable to consumers throughout the UK. Follow us here.

The team at Praetorian Legal were treated to a fun packed team night out. The owners of the company, Gary Smith and Karen Hasker-Smith, treated the team to a meal and Karaoke.

The night began at Rub Smokehouse in Birmingham City Centre. Cocktails flowed, along with one of Gary’s favourite tipples: Mother’s Ruin – a good old Gin & Tonic.

We all tucked into delicious beef brisket, monstrous burgers and waffles; who would have thought that waffles would go so well with beef & pulled pork. Simply scrumptious!

With a belly full of food, we then carried on to a … Read more

As highlighted in the 2017/18 business plan, the FCA (“Financial Conduct Authority”) are concerned that there may be a lack of transparency, potential conflicts of interest and irresponsible lending in the motor finance industry. They will conduct an exploratory piece of work to identify who uses these products and assess the sales processes, concentrating on whether the products cause harm and the due diligence that firms undertake before providing motor finance.

Since publishing their 2017/18 Business Plan, the FCA have continued their work to identify potential areas of consumer harm in the motor finance market.

The majority of new car … Read more

This is a Press Release for the benefit of all Heritage Resort timeshare owners and clients of Praetorian Legal.  For too long now, Mr Norman Anderson of Heritage Resorts has been writing to our clients, telling them that Praetorian Legal are a scam company and they can do nothing to help Heritage Resort owners.  This form of libellous communication, either verbal or written, only happens within the timeshare industry and whatever Mr Anderson might say it is untrue, as he knows that every Heritage Resort client who has used Praetorian Legal, has not paid Heritage Resorts a single penny since … Read more

We have recently become aware of a letter sent out to Diamond Resorts International (DRI) clients with maintenance fee demands for 2017/18.

The letter warns DRI owners to be aware of claims companies. The content of the letter is merely a scaremongering exercise to deter owners from terminating their memberships with DRI.

The letter makes unsubstantiated claims about claims companies cold-calling DRI members.  Praetorian Legal never cold call clients and never have done. We are fully transparent and compliant under the Data Protection Act 1998 and we abide by the eight principles of data protection.

We are authorised and regulated … Read more

Happy Halloween from the team at Praetorian Legal!

It is important for us as a business to ensure that we celebrate traditions which the team here at Praetorian are passionate about. Halloween has certainly increased in popularity within the UK; more and more people participate in fancy dress for Halloween each year.

We wanted to make sure that Praetorian was not left out and we invited all of the team to participate in the festivities. The whole team made such a fantastic effort, with face paint and fancy dress. We had zombies, vampires and more.

The office was appropriately decorated; … Read more

Looking over the internet at timeshare news, we came across a post about one of the industry’s largest timeshare and vacation rental companies.

Wyndham Worldwide are said to be splitting their Hotel business from the Timeshare and Vacation Rental side of the business.

Wyndham are still set to be one of the industry’s largest timeshare owners worldwide. There will be a second public company opening under the Wyndham umbrella which will be solely for the hotel side of the business.

The company are said to be working to ensure that the current loyalty programme for timeshare owners is not disrupted … Read more

Many timeshare holders and frequent holiday makers of the 5 star Fortina Hotel in Malta have started to post on the ever popular TripAdvisor site. Unfortunately, it appears that the hotel is due to close in December 2017.

Timeshare owners have received a letter from a company called Mercury Direct informing them that the hotel will not be operating after December 2017.

At this moment in time, timeshare owners are being offered the chance to move their timeshare to the Fortina’s 4 star sister hotel. This news has not gone down well with the community. With posts on TripAdvisor suggesting … Read more

With the end of another year fast approaching, there are many things to look forward to with the festivities that Christmas and New Year period bring. With all celebrations also comes the expense and extra financial burden that this time of year brings and timeshare, holiday product and vacation club owners feel it more than most.

It is around this time of year when many are hit hard with demands for their annual timeshare maintenance fees.

Although not every client’s fees are the same, as they range from £350 to over £1,000, there is one common trend for everyone – … Read more

Weekly payment store BrightHouse (Trading name of Caversham Finance Ltd) has been told to pay out £14.8million in compensation and refunds after The Financial Conduct Authority (FCA) ruled that it had treated its customers unfairly.

The firm had agreed to pay 249,000 customers for unaffordable lending and payments which should have been refunded.

The Financial Conduct Authority said BrightHouse failed to be a ‘responsible lender’, and had not always delivered good outcomes for customers – particularly those at higher risk of falling into financial difficulty.

The payments related to 384,000 agreements between April 2010 and September 2016.

The Financial Conduct … Read more

It is a common problem when buying goods or services to find that they are not delivered/provided or that they don’t match what was advertised. For many, they put this down to experience and shoulder the cost, buying the same thing again and hoping for better.

What many people don’t know is that there are protections, which enable customers to recover their payments, when a purchase is made by credit card.

Section 75 of the Consumer Credit Act 1974 allows customers who have made a full, or part, purchase of a product or service to recover the payment from their … Read more