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Wyndham Worldwide to split?

Looking over the internet at timeshare news, we came across a post about one of the industry’s largest timeshare and vacation rental companies.

Wyndham Worldwide are said to be splitting their Hotel business from the Timeshare and Vacation Rental side of the business.

Wyndham are still set to be one of the industry’s largest timeshare owners worldwide. There will be a second public company opening under the Wyndham umbrella which will be exclusively for the hotel side of the business.

The company are said to be working to ensure that the current loyalty programme for timeshare owners is not disrupted … Read more

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The future of the Fortina Hotel

Many timeshare holders and frequent holiday makers of the 5 star Fortina Hotel in Malta have started to post on the ever popular TripAdvisor site. Unfortunately, it appears that the hotel is due to close in December 2017.

Timeshare owners have received a letter from a company called Mercury Direct informing them that the hotel will not be operating after December 2017.

At this moment in time, timeshare owners are being offered the chance to move their timeshare to the Fortina’s 4 star sister hotel. This news has not gone down well with the community. With posts on TripAdvisor suggesting … Read more

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Employee of the Month – October 2017

Here at Praetorian Legal, we thrive on rewarding our employees for exceeding the company’s expectations for that month.

The winner for October 2017 is Christopher Williams, one of our Office Administrators. Head of Operations and Business Development Director, Harry Darby presented the trophy to Christopher.

When asked how he felt after receiving the award Christopher said “I am extremely proud to receive this award and Appreciative that my hard work has been recognised. I’d like to thank the team and management for pushing to bring out the best in me. I will continue to work hard and look forward to … Read more

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Happy Halloween

Happy Halloween from the team at Praetorian Legal!

It is important for us as a business to ensure that we celebrate traditions which the team here at Praetorian are enthusiastic about. Halloween has certainly increased in popularity within the UK; more and more people participate in fancy dress for Halloween each year.

We wanted to make sure that Praetorian was not left out and we invited all of the team to participate in the festivities. The whole team made such a fantastic effort, with face paint and fancy dress. We had zombies, vampires and more.

The office was appropriately decorated; … Read more

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Maintenance Fee Mayhem

With the end of another year fast approaching, there are many things to look forward to with the festivities that Christmas and New Year period bring. With all celebrations also comes the expenditure and extra financial burden that this time of year brings and timeshare, holiday product and vacation club owners feel it more than most.

It is around this time of year when many are hit hard with demands for their annual timeshare maintenance fees.

Although not every client’s fees are the same, as they range from £350 to over £1,000, there is one common trend for everyone – … Read more

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DIAMOND RESORTS INTERNATIONAL UNSOLICITED LETTER – Our Response

We have recently become aware of a letter sent out to Diamond Resorts International (DRI) clients with maintenance fee demands for 2017/18.

The letter warns DRI owners to be aware of claims companies. The content of the letter is merely a scaremongering exercise to deter owners from terminating their memberships with DRI.

The letter makes unsupported claims about claims companies cold-calling DRI members.  Praetorian Legal never cold call clients and never have done. We are fully transparent and compliant under the Data Protection Act 1998 and we abide by the eight principles of data protection.

We are authorised and regulated … Read more

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Cancelled Flights – Are you due compensation?

The UK European Consumer Centre (UK ECC) has issued advice on your rights when flights are cancelled.

The UK ECC is an agency funded by the European Union and is advising British Vacationers affected by flight cancellations that EC Regulation 261/2004 legislation protects consumers against disruption and financial loss.

What could this mean for you if your flight was cancelled?

  • If an airline cancels your flight, they are obliged to offer you re-routing to your final destination or a full refund.
  • Any flights being re-routed are to be done at the airlines earliest opportunity.
  • Refunds are to be issued to
… Read more
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Monarch Airlines goes into administration

Monarch Airlines has gone into administration and all its holidays and flights have been cancelled with immediate effect. 750,000 Monarch customers have had their future bookings cancelled.

The CAA, the Civil Aviation Authority, are working alongside the Department for Transport to organise the return of over 100,000 customers who are currently overseas.

CAA chief executive Andrew Haines said:

“We know that Monarch’s decision to stop trading will be very distressing for all of its customers and employees. This is the biggest UK airline ever to cease trading, so the Government has asked the CAA to support Monarch customers currently abroad

… Read more
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BrightHouse – Can I Claim Compensation?

Weekly payment store BrightHouse (Trading name of Caversham Finance Ltd) has been told to pay out £14.8million in compensation and refunds after The Financial Conduct Authority (FCA) ruled that it had treated its customers unfairly.

The firm had agreed to pay 249,000 customers for Expensive lending and payments which should have been refunded.

The Financial Conduct Authority said BrightHouse failed to be a ‘responsible lender’, and had not always delivered good outcomes for customers – particularly those at higher risk of falling into financial difficulty.

The payments related to 384,000 agreements between April 2010 and September 2016.

The Financial Conduct … Read more

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Section 75 Claims: The Facts

It is a common problem when buying goods or services to find that they are not delivered/provided or that they don’t match what was advertised. For many, they put this down to experience and shoulder the cost, buying the same thing again and hoping for better.

What many people don’t know is that there are protections, which enable customers to recover their payments, when a purchase is made by credit card.

Section 75 of the Consumer Credit Act 1974 allows customers who have made a full, or part, purchase of a product or service to recover the payment from their … Read more

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