Caroline Wayman

FOS Appoints Independent Reviewer

FOS to Hire Independent Reviewer In Wake Of Channel 4 Investigation. The Financial Ombudsman Service is to appoint an independent… Read More

May 16, 2024

The Ombudsman – Who Do They Work For? The Customer or the Bank?

The Financial Ombudsman Service (“FOS”) is directed to investigate when customers have unresolved complaints against financial institutions. Channel 4’s Dispatches… Read More

May 15, 2024

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