To make matters worse, the lawsuit also claims that Westgate are making it difficult for customers to have access to their legal documents which explain their rights, including their rights to cancel. And this appears to be standard practice and customers have complained that sales agents use leather binders that contain secret compartments to hide these documents from customers.
So far this class action lawsuit has six clients, including a woman who paid $18,000 for her timeshare and another who spent $30,000, both of whom say were never able to book a single vacation at their resort. With more and more unhappy timeshare owners brining action against Westgate in relation to the same problem, it will be very interesting to see how Westgate responds and if they are willing to end their unfair sales practices.
It is important to remember that purchasing a Timeshare should NEVER be viewed as a financial investment. Timeshare is an investment in lifestyle, in future holidays and family time together. There is almost no resale value to a Timeshare.
The mis-selling of timeshares and holiday products is, unfortunately, common practice within the timeshare industry. People who enter into Timeshare agreements often find it difficult to keep up with the mounting maintenance fees and simply cannot afford it any longer. They may also find that the Timeshare no longer suits their needs and simply want to end the contract.
If you have purchased a Lifestyle / Concierge Service, a Timeshare or a ‘Holiday Points’ based product from a resort or company and feel unhappy with the service, or feel you have been mis-sold this product, please get in touch with us to discuss how we may be able to help you with a possible Timeshare Termination.