Posts

Phone and Broadband firms will be forced to tell customers if they could be on cheaper deals under new Ofcom rules.

Under new rules set out by Ofcom, Broadband, TV, mobile and home phone companies will be required to tell customers when their contract is coming to an end and show them the best deals available to them.

Ofcom says that more than 20 million people have been stuck with subscriptions beyond their lock-in, without realising. They also want companies to remind customers that they can change their package.

Ofcom first announced its plan to help secure end of … Read more